Testimonials
At Big City Plumbing and Drain we have plenty of great things to say about our team, our customer service, and the results that we provide for all of our customers. However, in as much as feedback from our customers is one of the things that we most greatly value, let's allow some of our recent customers to do the bragging for us.
Residential Customers
They responded quickly to my post- within one hour. They had someone out to estimate he job within 4 hours and gave a fair estimate. They set up a time the next day to do the job. About an hour before they were to arrive, they called to say that they were delayed and set a time for later in the day. They arrived at the agreed time and did the work in an efficient manner. They charged a fair price for quality work. I will use them again.Preston in Sandy, UT
Poject: Faucets, Fixtures and Pipes - Repair or Replace
Response was immediate. Work estimate was very professional and work completion as well. Thank You!Customer in Bountiful, UT
Project: Gas Piping
Prompt service, good workmanship. A good experience overall.Customer in Midvale, UT
Project: Gas Piping
Quick and courteous service. Would use them again in the future.Carma N. from Magna, UT
Project: Water Heater - Install or Replace
Outstanding service. I stressed the importance on what I needed done - quality work and the garden restored, and they exceeded my expectations. They really seemed to care. There was plenty of follow-up, and when they found a surprise, notified me immediately. His price was fair.Colin R. from Salt Lake City, UT
Project: Water Main - Install, Replace or Repair
Commercial Customers
They have never been denied a bond or been late on an insurance premium payment. They have had no claims in the past 5 years.John Paris of Farmer's Insurance - Our Insurer
We have been doing business with [Big City Plumbing] for about four years. We have a great working relationship with them. They get the job done on time and the quality of their work is excellent. We highly recommend them for any plumbing job.Justin Harryman of 3G Construction, Salt Lake City, UT
Their entire staff is personable and professional. They posses a strong work ethic which is reflected in their job performance. We hold [Big City Plumbing] in high regard and would recommend them to any client.Brick Loring of All Seasons Construction, West Valley City, UT
...they are very professional in their work ethics and you could not ask for a job done any better within budget and the time frame allowed. I would recommend them for any job."Jim Warr, Plant Maintenance Manager of Clean Harbors, Tooele, UT
Thank you for the quality and consistency of work that you provide for our projects. It makes a huge difference to know that we have a subcontractor that we can trust with our clientele.Ryan Carter, BIG-D Construction, Salt Lake City, UT
